Banks and financial institutions must be in the United States’ financial system. There is no connection with banks located in foreign countries.
If I travel abroad, can I use BCFi as if I were in the USA?
There may be differences depending on the circumstances of the country you visit.
Can you access the account from more than one device at a time?
Yes, you can use all your devices at the same time.
Is BCFi compatible with tablets like ipads?
You can use multiple devices with one account. Therefore, it can be used on your smartphone, tablet, and PC.
I use two banks, and while one bank connects just fine, the other doesn’t. Why?
BCFi connects more than 90% of 5,000 financial institutions in the United States. However, if there is a connection problem, the online banking system of the user’s bank has not been upgraded to...
I can’t find my bank when I try to link accounts. What should I do?
BCFi can connect more than 90% of 5,000 financial institutions in the United States. Therefore, most financial institutions should be connected. However, a bank with old legacy system or no online ban...
My account is connected, but it doesn’t display any data and it just keeps loading. Why?
In most cases, this could be because the banking system is using an outdated system or authentication issue. You should contact your bank and ask how to resolve the issue. If it still does not work, y...
I use the same bank as my friend, but my friend is connected, why can’t I?
This is very rare, but in this case, it may be that your bank sent a confirmation email during the process of verifying your identity but it was not confirmed. And other possibilities are if the secur...
My bank account will not connect, what should I do?
BCFi connects to more than 90% of 5,000 financial institutions in the United States. However, if there is a connection problem, the online banking system of the user’s bank may be using a legacy...
If BCFi gets hacked, what will I lose?
BCFi has its own security system using token technology. Therefore, in the event of a hacking attempt, all information is encrypted and becomes unreadable. And BCFi is a service that provides things l...